Features

Extensions

  • BLF. Monitor the status of all company extensions (available, busy, ringing, on hold, DND)
  • Make a call directly clicking on the extension
  • Intercept a call directed to an extension
  • Display the extensions sorted by name or number
  • Hide specific extensions
  • SIP e PJSIP protocols supported

Calls

  • Display name, number and status of all active calls
  • Make an external call directly from the integrated list of contacts or from the log
  • Visual notification of the name and number of the incoming call even when the program is minimized. Screen popping
  • Transfer an incoming call to another extension with drag & drop
  • Park a call
  • Handle protocols CALLTO: and TEL: to call directly from windows applications

Contacts

  • Mangement of local and company shared address book
  • Rapid search by number or by name
  • Speed dials to users in the contact list in just one click
  • Rapid insertion of new contacts directly from the calls log
  • Advanced display modes such as grouping, sorting, searching, filtering
  • Print and export to various formats such as PDF, Excel, CSV, TXT, image, HTML and other

Call history

  • Access to all calls, made and received
  • You can call the numbers in the log with a simple click of the mouse
  • Possibility of saving numbers in the list of contacts by right clicking the numbers in the log
  • Advanced display modes such as grouping, sorting, searching, filtering
  • Print and export to various formats such as PDF, Excel, CSV, TXT, image, HTML and other

Automation

  • Launch an external program on an incoming call (on ringing or aftwer the response) passing parameters such as the caller id
  • Transfer only specific incoming calls (filtered by one or more numbers selected in your address book) to a number of your choice
  • Divert incoming calls to a number of your choice even when your PC is off
  • Divert incoming calls to a number of your choice when your phone is idle
  • Divert incoming calls to a number of your choice when your extension is busy

Presence

  • Set presence status
  • Personalized status text
  • View the presence status of all co-workers
  • Activate DND

Other

  • Manage / hear voicemail
  • Option to enable Asterswitchboard to record the active call saving it in wav file
  • If call recording is enabled you have a link to listen / save / delete recorded files

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